Medical receptionists are significant to a medical office or hospital. The medical receptionist is often the first person a patient may interact with over the phone or in person. Some medical receptionists also work as office managers or medical assistants. If you seek a position that requires clinical medical assistant training, you can expect to work more closely with patients
Schedule and confirm patient appointments, check-ups and physician referrals
Answer telephones and direct calls to appropriate staff
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
Compile and record medical charts, reports, and correspondence
Interview patients to complete insurance and privacy forms
SALARY, EDUCATION AND OTHER FACTS
A high school diploma is required and postsecondary training options are available. A large majority of Medical Receptionists in the United States are women. Median pay in this area is around $12.90 per hour. Lower pay rates hover around $9.98 per hour, and the higher rates verge on $16.61. Job satisfaction is high and work is enjoyable for most Medical Receptionists.
Projected job growth (2012-2022) is 14%. To succeed in the position, you should possess a tolerance for stressful situations, solid customer services skills and the desire to help people. Most medical receptionists are employed by doctors’ offices (including dentists), hospitals and long-term care facilities, although some work for outpatient facilities and community clinics.